Simone Johns
Hobart
Social Work
Our social workers are here to support you.
Social workers can help with many concerns faced by veterans and family members, including:
- Family and relationship support
- Housing needs
- Substance use concerns
- Helping at-risk individuals to manage various challenges
- Advocacy on behalf of an individual who may be facing barriers related to applications or access to resources or other organisations.
They can also assist veterans who may be experiencing, or are at risk of, homelessness, financial difficulties, and other lifestyle factors such as isolation, stage of life challenges, family reunification, health challenges and bereavement.
In addition, they can provide links and make referrals to other organisations and services as required to support the individual’s wellbeing and improve their current situation.
Our staff are here to provide a safe, non-judgemental space for you to talk about what you’re going through and help you find a way forward.
You can book an appointment with a Mates4Mates social worker in Maroochydore, Townsville or Hobart. Telehealth appointments are also available.
Booking an appointment
Mates4Mates can accept DVA referrals for social work services under some conditions (Medicare referrals aren’t accepted).
We recommend that you either speak directly with your GP, Medical Officer or specialist to discuss accessing social work services or reach out to Mates4Mates on 1300 4 MATES (62 837) to make an initial appointment to speak with a social worker.
If you are looking to book an appointment with a social worker at one of our locations or via telehealth, please let our team know by calling 1300 4 MATES (62 837) or click the button below.
Click here to book an appointment online.
Frequently asked questions
If you are currently serving or a veteran and have been impacted by your military service, or you’re a family member of someone who has, you can access our social worker services by booking an appointment with one of our trained social workers at a Mates4Mates centre. Telehealth is also available. Our social workers are skilled in working with Defence Force personnel and understand the challenges of service.
A referral is preferred to access social work services at Mates4Mates. Mates4Mates can accept DVA referrals for social work services under some conditions (Medicare referrals aren’t accepted). We recommend that you either speak directly with your GP, Medical Officer or specialist to discuss further, or reach out to Mates4Mates on 1300 4 MATES (62 837) to make an initial appointment to speak with a social worker.
Visit our health provider information page here.
No payment will be required to be made at Mates4Mates when accessing our clinical services.
You will need to visit your GP, Medical Officer or medical specialist to obtain a referral and then call Mates4Mates on 1300 4 MATES (62 837) to make an appointment.
Need more information or ready to make an appointment?
Make a call
To find out more information or to make an appointment over the phone, you can call us anytime Monday to Friday between 8:30am and 4:30pm.