Access Mates4Mates services
Here for when you need support.
We understand the challenges that members of the Defence community face and Mates4Mates is here to help you to reconnect and recover.
Whether you’re a veteran or family member experiencing physical injuries, mental health impacts or social disconnection, we’re here to support you.
To find out more about accessing Mates4Mates support services, please read the eligibility criteria below.
To book an appointment with a Mates4Mates psychologist, exercise physiologist or physiotherapist, you will need to first obtain a DVA or Medicare referral from your GP and contact us.
Eligibility criteria
To access Mates4Mates services, you must:
- Be a current or ex-serving member of the Army, Airforce, or Navy. No deployment or operational service is required, nor any minimum time served in the Defence Force.
- Be an immediate family member (spouse, partner, child) of a current or ex-serving member of the Army, Airforce of Navy.
How to access Mates4Mates services
If you meet the eligibility criteria, simply fill out the new client form. One of our experienced staff members will be in touch to talk further about your form. If you would like to talk with us before submitting your form, contact us.
Frequently asked questions
All partners, spouses and children of eligible current or ex-serving Defence Force members can access Mates4Mates services. Your current or ex-serving partner/spouse/parent does not have to be accessing Mates4Mates services.
We understand the impact that military service can have on the wider family unit and are here to support you through it. Complete our new client form today.
Children are welcome in the Veteran & Family Wellbeing Centres, but we require you to supervise them at all times.
We also have a number of programs and activities for families, including school holiday programs, which your children are welcome to attend with parental supervision.