Service & Clinical Governance Committee

Mates4Mates is committed to ensuring that our clients receive safe and high-quality care and support that effectively meets their needs.

The Service & Clinical Governance Committee is responsible for monitoring the scope and adequacy of the Clinical Governance Framework (including supporting systems and processes). 

The Mates4Mates Service & Clinical Governance Framework demonstrates that safety and quality of care is a whole-of-organisation responsibility with veterans and family members at the centre of everything we do.  

The key components of our Service & Clinical Governance Framework are:  

• Governance, Leadership and Culture  
• Safety and Quality Improvement Systems  
• Service Performance and Effectiveness 
• Safe Environment for the Delivery of Care  
• Partnering with Veterans and Family Members 

Our aim is to continuously improve the safety and quality of Mates4Mates services by working with veterans and their families, service delivery and clinical staff, Mates4Mates leadership and Board. Here is a quick overview of the Service & Clinical Governance Framework.